I wanted to tell everyone about a recent trip to Ramsey Nissan in New Jersey.
My husband bought his Nissan Pathfinder from a Nissan dealer in Newburgh, NY and was extremely disappointed with their level of expertise and professionalism. Since he works in New Jersey we decided to make an appointment to have Ramsey Nissan review an issue he was having.
The service area was very inviting – clean, well organized, and the staff was professional. I was impressed with Jennifer in Service when I made the appointment. Tommy in Parts is also very helpful and professional – he sold a part that was ONLY what we needed, not the whole assembly like the Newburgh dealership tried to sell us.My husband said that when you arrive, your name is on the whiteboard welcoming you to the dealership; there are nice coffee machines, free wi-fi, and a place to relax so that he could log in and work. He was impressed! The team could not diagnose the issue, but since it is intermittant, they narrowed down the problem. Once the tire sensor light is viewable again on the dashboard, they will know exactly what sensor is bad! My husband was very pleased with the whole experience….and the paperwork that he was handed!! We WILL be back! This IS our new dealership!Great job Ramsey Nissan!! Kudos to Jennifer and Tommy – they are an asset to Ramsey Nissan!
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